This Privacy Policy describes how Luxe Aloft Aviation Pte. Ltd. (referred to as “LAA”, “we”, “our”, “us”) collects, uses, shares and protects your Personal Data. It also tells you about the rights and choices you have with respect to your Personal Data.  

1. What Our Privacy Policy Covers 

This Privacy Policy covers the Personal Data that LAA may obtain from you when you visit our website and interact with us. For the purposes of this Privacy Policy, the term “Personal Data” refers to all data, whether true or not, about an individual who can be identified from that data, or from that data and other information to which an organisation has or is likely to have access to, as well as any information for which the collection, disclosure, use or processing of is subject to data protection laws or regulations in any jurisdiction in which our website is made available by us. 

This Privacy Policy shall be governed in accordance with the laws of Singapore. 

2. What We Collect 

You have no obligation to provide any Personal Data to us. However, when you communicate with us through Whatsapp, WeChat, telephone, fax, and/or e-mail, we may collect your contact information (such as your phone number or e-mail address), as well as any other information that you choose to provide to us. For more information about the privacy practices of Whatsapp, WeChat or your e-mail platform, please review the privacy policies and settings of those platforms that you use. 

3. How We Collect, Use, Disclose Your Data 

We may collect, use, disclose and/or process your Personal Data for one or more of the following purposes: 

(a) to provide services to you, process your payments, provide you receipts and other updates; 

(b) communicating with you, such as to respond to and/or follow-up on your requests, inquiries, issues or feedback, and to provide customer service; 

(c) to detect, investigate, prevent, or take action regarding possible malicious, deceptive, fraudulent, or illegal activities; 

(d) to comply with our legal or regulatory obligations, to establish or exercise our rights, and to defend against any legal claims; and 

(e) to support core business functions, such as maintaining records related to business process management, loss and fraud prevention, and to provide and maintain the functionality of our website, including identifying and rectifying errors, 

(each a “Purpose” and collectively the “Purposes“). 

4. How We Share Your Personal Data 

LAA may share certain Personal Data with third parties where it is necessary to provide a service that you have requested, for one or more of the Purposes described in this Privacy Policy, or in other circumstances with your consent or as permitted or required by law.  

5. How We Protect Your Personal Data 

We take all reasonable steps to ensure that your Personal Data is kept confidential and secure, and to take appropriate technical and organisational measures to prevent unlawful or accidental destruction, accidental loss, unauthorised collection, disclosure, use, copying, modification, leakage, loss, damage, alteration or access or other unlawful forms of processing. While we take all reasonable steps to keep your Personal Data in our possession confidential and secure, we cannot guarantee that Personal Data about you will remain secure in all circumstances. 

We will also put in place measures such that your Personal Data in our possession or under our control is destroyed and/or anonymised as soon as it is reasonable to assume that (i) the purpose for which that Personal Data was collected is no longer being served by the retention of such Personal Data; and (ii) retention is no longer necessary for any other legal or business purposes.